Check to see where the desire to learn is coming from. Either coming from view that we are not good or are broken in some way or coming from the view I’m already great but I’d like to take my game up a notch. One is powerful view the other is disempowering.
Joe, thanks so much for the response, and i appreciate the consideration of not mentioning my name but i dont mind
. i sent you that last email before i watched this video but i do understand completely where your coming from in saying that we should look at ourselves with an empowering outlook and i totally agree with that and ive never felt that an issue for myself, but what i did to make me send you that initial email was i evaluated the way i had spent my past month and the preparation, or lack of it, that i had spent enhancing my demo and i realized that i had not properly prepared which goes back to failing to prepare is preparing to fail because there is such a thing as under preparing and no matter how positive your view of yourself is, your still going to be under prepared, you know. And i find it ironic that your almost telling us not to study and just to jump out there and wing trying to fit in all these advanced techniques and phrases into our demo and just my thinking is if we do it that way then it will take us much longer to get where we want to be, unless im misunderstanding you and i appologize if i am. but my thought is that i want to memorize a very advanced, complete demo so that i can recite it word for word making educated guesses about what the customer will say where because my thought is if we are in complete control of the conversation during the demo then the customer should only be talking when we want them and i understand completely that its not going to happen the way i think it will everytime, anything could happen on a demo, you know, but whatever happens im not going to freak out if it doesnt follow my demo exactly because i will trust myself to be able to react to whatever happens no matter what, and like i said before, there have been so many demos done and so many different people demonstarted for that, for the most part, we are able to make educated guesses about how the customer will react or what they are going to say. thats basically what our whole demo is, or what it should be, is handling every possible thing that they could say or think before it even happens and then just react to the situation, just like how we need to read each and every customer and help them get what they want and thats why we ask several of the questions that we do like “mrs. jones, would you say your a large, medium or small cook?” I completely understand that every demo will be a different experience, and i think i mentioned this in the first email, but having a very highly advanced demo memorized and knowing everything there is to know about cutco will enable me to improvise on the demos according to the customer. I know i gave the wrong impression when i said im going to have a demo memorized word for word, but having down that concrete foundation will allow me to throw in different words when im thinking thru the demo and knowing it well enough will make me comfortable doing that. Also i wasnt getting nervous on the demos i was just lacking the knowledge of what to say at certain times and i would just sit there, you know, staring off into space for 2 seconds trying to think of the right thing to say and that break in the flow of the demo is enough to break the hold of the attention and interest of the customer, and another thing is ive never really been worried about looking good to my customer, my thought process going into the demo is “man i hope i can remember all the things to say” and the only reason im thinking that is because i know i havent properly prepared and saying to just be positive and just go out there and do it isnt just going to give me the knowledge that i need to persuade the customer properly, you know, and in order to help them you need to be able to persuade them because we know that the product we have is 100% worth it but its our job to show them why it actually is 100% worth it, you know, thats why were there. So what im saying is i just want to get all the knowledge that i possibly can to help out the customer, its not necessarily for me, the money that comes from a customer making the right decision to purchase our product is just a little bonus, and once i do get to the point of knowing absolutely everything i need to know and need to say then i wont have to make the effort to think positiviely, i just will because i will subconsciously know that i know absolutely everything i need to and i will be able to apply that knowledge on call when necessary and then i will make sure that i do the things i need to do to make sure that i internalize the knowledge that i have so that i never lose a single bit of it, again thats going back to repetition. I think it was the flipping the switch talk, i cant remember the guys name that did the talk but he mentioned a man that did the same motivational speech for people hundreds and hundreds of time, maybe even thousands, but he said that when that man was at the age of somewhere around 80 when he had done the same speech too many times to count, you would still find him back stage reciting the speech and implementing all the hand motions as to internalize it so he would never be able to forget a single piece even if he wanted. so right now its not a matter of if im going to do this. i will do this. its just a matter of the fastest and best, most efficient way possible.
And the reason why im so confident that im going do it is because of this website. this website allows anyone who is willing to take the time and energy to learn everything there is to know about cutco and construct the best demo possible.